Privacy policy

1. Controller

Osaühing IDA HULGILAADA
Registry code: 10280503
Address: Tallinn
E-mail: info [at] ida-hulgilaada.eu

For privacy questions write to info [at] ida-hulgilaada.eu.

2. Data we process

• order data: name, e-mail, phone, delivery address or parcel locker, ordered goods, amount and note
• payment data: payment status and transaction ID (we never see card or bank details)
• data sent via the contact form or the withdrawal form
• technical data: cookies and browser storage as described below

3. Purposes and legal bases

• fulfilling the order, delivery and customer service – performance of a contract (GDPR art. 6(1)(b))
• accounting and tax – legal obligation (art. 6(1)(c))
• website security and fraud prevention – legitimate interest (art. 6(1)(f))
• analytics and marketing cookies – consent (art. 6(1)(a)), which you may withdraw at any time

4. Who receives the data

We share data only to the extent necessary:

• web hosting provider (hosting the site and data)
• e-mail provider (sending e-mails)

We do not sell data or share it for marketing. Data is processed within the European Union.

5. Retention

Order data is kept in the website admin for up to 2 years and is then deleted automatically. Accounting documents (invoices) are kept for 7 years under the Accounting Act. Contact form messages are deleted when no longer needed.

6. Your rights

You have the right to access your data, request rectification or erasure, restrict processing, object, receive the data in a machine-readable format and withdraw consent. Write to info [at] ida-hulgilaada.eu. You may also lodge a complaint with the Data Protection Inspectorate (aki.ee).

7. Cookies and browser storage

Necessary: the cart and product comparison are kept in your browser storage (localStorage) and never reach us. Your consent choice is stored in the cookie sk_consent (12 months).

We do not use analytics or marketing cookies.

You can change your cookie choices at any time via "Cookie settings" in the footer.